Qualtrics

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Qualtrics: AI Training and Guidance a Problem For Australian Employees

Australian workforces feel less enabled to use AI than global workforces, according to a survey from Qualtrics, whose lead behavioural scientist has recommended employers pursue an employee-centric approach to rolling out AI or risk resistance to future innovation initiatives. The Qualtrics 2025 Employee Experience Trends report, which included responses from 2,040 Australian employees, found that

Qualtrics Is Betting AI Will Change the Game in the Customer Experience Software Market in 2024

Qualtrics, a popular customer experience management platform, is spruiking various new AI features in 2024. Leveraging what the firm says is “the world’s largest database of human sentiment,” backed by a commitment to invest $500 million in AI, Qualtrics has been turning the advances of generative AI into new capabilities for improving customer and employee

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