Q&A: Great gratuity explosion pushes consumers to the tipping point
Credit: Unsplash/CC0 Public Domain It’s being asked more and more: “Add a tip?” The question pops up on checkout screens when we’re just grabbing a coffee to go or picking up a lunch order. Starbucks, for instance, added the tip query to its sales system last year. The countertop tip jar full of crumpled singles
Luz Pingree
July 13, 2023