Banking

In its first half of the FY24 report, Commonwealth Bank of Australia announced that, through “responsible scaling of AI,” it has already produced more than 50 generative AI use cases. The bank says that it will simplify operational processes and support new customer experiences. Beneath that dry language, it’s worth paying attention to what CBA

Scams have become big business in Australia, thanks to a lack of a standardized approach in addressing them. That is set to change, with the Australian Competition and Consumer Commission approving a move for the financial sector to share insights and collaborate on new industry standards. Scams cost Australians $3.1 billion in 2022 — an