Hexbyte  Hacker News  Computers Coding as an Engineering Manager

Hexbyte Hacker News Computers Coding as an Engineering Manager

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In the past four years, I’ve been working as an engineering manager. First, as the co-founder of RisingStack, then Godaddy and now Uber. In all of these cases, I was and am between the tech lead engineering manager and the people engineering manager.This article summarizes a few lessons learned, as well as shows you how…

Hexbyte  Hacker News  Computers On Hold for 45 Minutes? It Might Be Your Secret Customer Score.

Hexbyte Hacker News Computers On Hold for 45 Minutes? It Might Be Your Secret Customer Score.

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Two people call customer service at the same time to complain about the same thing. One waits a few seconds before a representative gets on the line. The other stays on hold. Why the difference? There’s a good chance it has something to do with a rating known as a customer lifetime value, or CLV.…

Hexbyte – Tech News – Ars Technica | While iPhone sales remain stagnant, Apple services hit $10 billion in revenue

Hexbyte – Tech News – Ars Technica | While iPhone sales remain stagnant, Apple services hit $10 billion in revenue

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The newest numbers are in — Apple continues to push its services forward, and cash in on more expensive iPhones. Valentina Palladino – Nov 1, 2018 10:36 pm UTC Enlarge / One of several styled Apple logos associated with the October 30 event.Apple announced on its earnings call today that it had surpassed its revenue…

Hexbyte – Tech News – Ars Technica | A new, eye-wateringly high estimate of the cost of obesity in the US

Hexbyte – Tech News – Ars Technica | A new, eye-wateringly high estimate of the cost of obesity in the US

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Big numbers — But the report illustrates how difficult it is to produce a precise figure. Cathleen O’Grady – Nov 1, 2018 10:03 pm UTC Enlarge / The total cost includes lost productivity, as well as healthcare costs.A report released this week puts a surprisingly high figure on the societal cost of obesity in the…

Hexbyte – Tech News – Ars Technica | New data shows China has “taken the gloves off” in hacking attacks on US

Hexbyte – Tech News – Ars Technica | New data shows China has “taken the gloves off” in hacking attacks on US

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PANDA PAIN — The new normal: More sophisticated attackers, more destructive attacks. Sean Gallagher – Nov 1, 2018 9:20 pm UTC Enlarge / Well, that whole thing clearly worked out well, didn’t it?Remember the good old days, when the US and China were supposedly working out new norms for the cybers, and China was going…

Hexbyte – Tech News – Ars Technica | Thousands of Google employees slam execs’ response to sexual misconduct

Hexbyte – Tech News – Ars Technica | Thousands of Google employees slam execs’ response to sexual misconduct

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#GoogleWalkout — Organizer: “I expect them to meet the demands or be faced with an escalation.” Cyrus Farivar – Nov 1, 2018 8:36 pm UTC Cyrus FarivarMOUNTAIN VIEW, Calif.—Thousands of Google employees at the company’s headquarters walked out of work on Thursday to protest sexual misconduct. Many brought signs that included slogans like “End Rape…

Hexbyte – Tech News – Ars Technica | Bluetooth bugs bite millions of Wi-Fi APs from Cisco, Meraki, and Aruba

Hexbyte – Tech News – Ars Technica | Bluetooth bugs bite millions of Wi-Fi APs from Cisco, Meraki, and Aruba

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ACCESS POINT INSECURITY — Exploits aren’t likely to come your way any time soon… but patch anyway. Dan Goodin – Nov 1, 2018 7:58 pm UTC Enlarge / A Cisco Aironet access point.Millions of Wi-Fi access points sold by Cisco, Meraki, and Aruba have two critical vulnerabilities being patched that could allow hackers to run…

Hexbyte – Tech News – Ars Technica | The Dawn spacecraft exploring the asteroid belt has gone dark

Hexbyte – Tech News – Ars Technica | The Dawn spacecraft exploring the asteroid belt has gone dark

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RIP Dawn — Dawn was critical to understanding the history and evolution of our Solar System. Eric Berger – Nov 1, 2018 7:29 pm UTC Enlarge / An artist’s concept of the Dawn spacecraft at Ceres.Another day, another iconic space mission going dark. On Tuesday, NASA announced that its exoplanet-hunting Kepler Space Telescope had run…

Hexbyte – Tech News – Ars Technica | Dealmaster: Get $300 off the OnePlus 6T when you trade in an old phone

Hexbyte – Tech News – Ars Technica | Dealmaster: Get $300 off the OnePlus 6T when you trade in an old phone

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Staff — Deal is only on T-Mobile and comes via bill credits spread out over 24 months. Ars Staff – Nov 1, 2018 7:00 pm UTC TechBargainsGreetings, Arsians! Courtesy of our friends at TechBargains, we have another round of deals to share. Today’s list is headlined by a trade-in deal for the new OnePlus 6T,…

Hexbyte – News – Science/Nature | NASA Keeps Losing Priceless Artifacts Due to Bad Bookkeeping

Hexbyte – News – Science/Nature | NASA Keeps Losing Priceless Artifacts Due to Bad Bookkeeping

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Getty ImagesTime Life Pictures/NASA/The LIFE Picture Collection/Getty Images In a fairly shocking report that will make you laugh, cry, or vomit, NASA’s inspector general has revealed that the space agency appears not to give much of a hoot about its valuable, historically significant, and irreplaceable collection of one-of-a-kind artifacts from space missions. The new report…